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Came across "Agent M" today on this blog.  "Agent M" is a Windows Live Agent to help it's banking customers with enquiries, faqs etc.  If you want to have a play with it just add m.m2u@maybank.com.my to you Live Messenger friends list and start asking questions etc.

I love seeing new examples of agets.  I've played with smarterchild and encarta for a few years now..they can be very addictive...and earlier this year wrote a Live Agent for a demo.  Improving and extending the words/phrases/questions etc. can be very addictive.